Game mode: Single-player/Co-op
Type of issue: Misc
Server type: PvE
I sincerely hope this has captured someone’s attention by now, because there has been a serious connection issue since the major patch of June 16th. No matter what attempts we make, our co-op sessions fail to connect, and Funcom Live Services never seem to recognize them. Everything looks fine on our end, but something isn’t meeting us.
Compiling several weeks of research, playtesting and reports has lead to a final (exhaustive) conclusion: the new Funcom Live Services are not properly supporting Windows 7 users as it should. This began precisely in June and has not seen change, much less official acknowledgement and that is concerning.
We have done everything in our power to resolve the connection issue, and nothing has worked. Simply put; it’s not us – it’s Funcom. This isn’t our problem to resolve, it is theirs. There was never difficulty for us before June’s patch and nothing on our end was changed. We are at a complete loss now – months and weeks without our game – and the ball is in the court of the development team. Nothing to be done but to continue flagging this until an official answer is heard, and a solution is found. (Please fix this swiftly.)
With and without the various workarounds presented by other players in the community, my friend (a Windows 10 user) and I are still unable to connect to each other’s game. Other Win7 users report the same occurrence. Migrating to another OS is not a solution; co-op was never a problem before (in our time playing).
This issue will remain unresolved until the development team fixes their Live Services recognition and connection issues for Win7 and across the board. For anyone else experiencing and reporting the same problem, please list your OS.
OS: Windows7 and Windows10
- ‘Failure to connect to host’ Co-op error
Attempting to connect through Friend List on menu displays no error when it inevitably times out. Connecting from Steam game session invite does correctly display the error when it times out. Apart from the display, they otherwise seem identical.
Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
- Co-op session begins.
- Attempt to join friend’s game.
- Very long wait. (5+ minutes)
- Fails to connect to host.