[Bug | Performance] Serverlags and disconnects

Game mode: Online private
Type of issue: Bug | Performance
Server type: PvE
Region: EU


since today our server has performance problems and it is not due to the hardware and we have no mods . after a while when the server is full, it starts to lag extremely and the players get timouts from server. @Community @Hugo

It seems that several people are having problems with it Crashing servers

the serverlog spam this message:

[2020.01.02-15.29.28:982][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.29:413][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.29:987][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.30:715][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.31:331][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.32:131][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.34:070][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.34:937][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.35:590][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.36:204][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.37:546][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.37:950][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.39:417][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.39:880][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.40:495][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.41:022][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.41:506][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.43:254][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.43:697][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.44:131][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.44:509][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.44:731][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.45:272][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.45:832][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.46:352][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064

2 Likes

@Ignasis

The private server community is plagued with this problem.

Can a developer please acknowledge this issue. I’m happy to provide logs over the last 4 weeks of the same problem.

1 Like

Hello @Terrance, are you hosting the server yourself?

If so, have you looked into our troubleshooting guide?

We’d need you to share full crash dumps and/or logs to look into the matter:

If not, have you reached your current server provider in order to determine if there could be any possible issue on their end, either hardware or network related?

@JayCee We’ll reach out to you through your original thread.

3 Likes

@Hugo it’s the identical problem if you look at the cookie error messages

@Hugo

Yes, we host it on our rootserver.

Yes, our serverconfiguration is correct and all other services on our rootserver run without problems. previously the conan server was running for a month without this problem.

i send you a private message with three full logs with this problem.

Yes i do, they checked the routing and the complete network. they could not find any errors. but I had already thought so, because everything else works on our server.

1 Like

@Terrence

I’m having the same issue (as are many other server admins)

See post Crashing servers

@Ignasis here’s another example of the handshake/cookie attack

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.