[Bug | Performance] Serverlags and disconnects

[Terrance]

Game mode: Online private
Type of issue: Bug | Performance
Server type: PvE
Region: EU

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since today our server has performance problems and it is not due to the hardware and we have no mods . after a while when the server is full, it starts to lag extremely and the players get timouts from server. @Community @Hugo

It seems that several people are having problems with it Crashing servers

the serverlog spam this message:

[2020.01.02-15.29.28:982][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.29:413][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.29:987][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.30:715][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.31:331][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.32:131][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.34:070][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.34:937][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.35:590][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.36:204][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.37:546][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.37:950][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.39:417][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.39:880][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.40:495][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.41:022][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.41:506][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.43:254][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.43:697][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.44:131][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.44:509][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.44:731][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.45:272][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064
[2020.01.02-15.29.45:832][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 050011155223003221154016089159186173126041164191097000236170
[2020.01.02-15.29.46:352][ 50]LogHandshake: SendConnectChallenge. Timestamp: 40457.046875, Cookie: 244208036182015224224171136125155208117160181231049097202064

[JayCee]

@Ignasi

The private server community is plagued with this problem.

Can a developer please acknowledge this issue. I’m happy to provide logs over the last 4 weeks of the same problem.

[Hugo]

Hello @Terrance, are you hosting the server yourself?

If so, have you looked into our troubleshooting guide?

We’d need you to share full crash dumps and/or logs to look into the matter:

Conan Exiles Dedicated Server Launcher (Official Version: 1.7.2 / Beta: ----)

Introduction Our Tools Programmer Mickaël put together a tool to let you more easily set up and run a dedicated Conan Exiles server. After a few rounds of iterating, we wanted to make this tool available to you guys for testing and feedback. We also made this walkthrough to, hopefully, make the tool easy to understand. Please post any feedback you have about this tool in this thread so we can improve it. Quick Overview The Dedicated Server Launcher is a small utility program designed to m…

If not, have you reached your current server provider in order to determine if there could be any possible issue on their end, either hardware or network related?

@JayCee We’ll reach out to you through your original thread.

[JayCee]

@Hugo it’s the identical problem if you look at the cookie error messages

[Terrance]

@Hugo

@Hugo

are you hosting the server yourself?

Yes, we host it on our rootserver.

@Hugo

If so, have you looked into our troubleshooting guide?

Yes, our serverconfiguration is correct and all other services on our rootserver run without problems. previously the conan server was running for a month without this problem.

@Hugo

We’d need you to share full crash dumps and/or logs to look into the matter:

i send you a private message with three full logs with this problem.

@Hugo

If not, have you reached your current server provider in order to determine if there could be any possible issue on their end, either hardware or network related?

Yes i do, they checked the routing and the complete network. they could not find any errors. but I had already thought so, because everything else works on our server.

[JayCee]

@Terrence

I’m having the same issue (as are many other server admins)

See post Crashing servers

@Ignasi here’s another example of the handshake/cookie attack