Buildings not loading, desyncing from the server - Feedback thread

Do you know if there is any way to get rid of it?

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@007prosniper Yes. A server restart can possibly/temporarily fix it. Good luck. Heres to hoping they get this fixed soon. Some of us have no way to request a server restart and are just plain stuck with it until they do.

Game mode: Online official
Type of issue: Bug
Server type: PvP
Region: EU


Hi, we’re in server 1200, we just built a base, a normal one so it shouldn’t give any problem but now as soon as someone gets close to the base the game doesn’t load a part of it.

Part of the walls and pillars remain unloaded forever, and once you go there you can’t anymore leave the region, stamina doesn’t fill back up, you can’t build or open things and neither destroy, you are simply there walking in a like semi/offline state, even the guild player mark in the map disappears.

Problem gets fixed each server restart but after we go back in the place 2-3 times it bugs again and we can’t enter in the game untill the next server restart or we get bugged again, please any of the stuff could help?


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. BUILDING BASE THE BASE
    2.GO CLOSE TO THE BASE
    3.GET BUGGED

It’s the desync bug. Welcome to the club!

so? nothing to do? after we end building no more bug i hope :smiley:

The only current known possible work around is a server restart. Frustrating as it is, I believe you can request a server restart through request. I don’t play on official servers though and I’m not real sure how to do that. I think there is a form to fill out somewhere around the forums.

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I don’t know about anyone else, but I’m super stoked about the lost souls event as it forces a server restart to rid us of this bug for a couple hours. Anyone else excited? I’ll happily be building in the dark!

Sure, i am, can’t waite and see the choco meteores falling and melting in the desert. I nead prepare some preservations bins more, i think. :rofl:

Hey there,

We released a hotfix last night that was aimed at stopping this issue. Has any of you experienced this problem again after the fix?

Nothing yet! So far so good.

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So we can not yet confirm that the problem is resolved

Our team is still collecting data to see if there’s any instances of this problem still affecting players. If you’re affected by it in the next few days please let us know.
Thanks :slight_smile:

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4 posts were split to a new topic: Graphical issue with the game

Is this forum useful for networking related issues?

Hi Ignasis

I am also having this exactly issues for the last 2 days.

All that plus…I placed a map room and the pet tamming , i cant see them but my clanmates clan. Only after i return to base.

Go out to check the small wheel´s buidings and they have no door or the wheels inside , just after 5 min they load.

Everything you mention about stamina and for some yime can´t see my clanmantes or they appear to me as a flying character…

I play at PS4 , official 3651 …this happens all the map as I have several buidings there.

Thanks in advance if you can fix this as its becoming impossible to play…

Seems like more chests have gone missing in our base over the last week. So I am wondering if it is related to parts of the base desyncing?

Hey @Battle_Gnome

This seems more related to a decay issue rather than the building desync problem.

@Ikki

We’re aware of this issue still persisting in the PS4 and Xbox versions of the game. Once we have finished patching it on PC, we will release all those fixes bundled up in the same patch on consoles.

@dilaradonald
For network related issues please open a new thread. Also make sure you’re posting it in the right section depending on your platform (PC, Xbox or PS4).

hey,
i am also experiencing similar sort of problem.

Hey @MARKRONSON

On which platform are you experiencing this?

System is ps4 and ps4 pro
Online official server 4325 pve
base not loading coordinates are on the line of f and g 5 and 6 by the crystal cave base is 9x9 and 13 high wee have a a few pets and thrals the bases around us are loading the one down stream and up stream from the river it’s with to different players that this is happening with other bases that are way more complex and have more thrals are still loading this happen a few hours after rebuilding it with the frontier expansion

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