Cannot claim daily rewards

Since Sunday I cannot claim my daily rewards anymore. The last time I was able to claim a daily reward was on Friday, not sure about Saturday because I didn’t try. Whenever I try to claim them, the appropriate picture goes bright but then nothing happens. As if I would be stuck in a lagspike (see picture). However I can play the game fine, both pve and pvp.

The client is up to date. I went through the process of restoring the database twice. I do use strangeui. However, removing it didn’t change anything. The answer I received on my petition was that there doesn’t seem to be an issue with my account and that it must be client related. That’s possible I guess, I didn’t make a change to my AoC install for a long time though.

Any ideas?

Hi Hvall, I’m sorry to hear you’re having trouble claiming daily login rewards and I apologize that we weren’t able to help you directly with this in-game.

If fully resetting your interface to the default did not help, I’d also recommend temporarily disabling your firewall and antivirus software before restarting the game. If you’re using a VPN or proxy service, please disable it, as well. Sometimes, these services can cause unexpected connectivity issues within the game. If you aren’t sure if you’re using a VPN or proxy service, you likely aren’t using one, but your network administrator would be able to tell you for sure.

If you’re still unable to claim a daily login reward after taking these steps, I highly recommend submitting an email support ticket - this will allow us to escalate you to a specialist for further investigation.

Thanks for the reply. It gave me an idea and yes, my DNS for some reason started to block the following domain

Unblocked and claiming works like a charm again.

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