Login Reward window / Item shop not working

Force · February 26, 2019, 12:35am

Window is black or says “504 Gateway Time-out”, everyone seems to have this problem right now.

Itburns · February 26, 2019, 1:03am

Yup same for me, hopefully it gets fixed so we dont miss out on a days reward…

Generalfear · February 26, 2019, 1:08am

Just logged in to claim daily reward, but the UI is blacked out. Same for all others in my guild.

AndyB · February 26, 2019, 1:42am

Thanks for the report! Looking into it.

Still working on it! (10:55pm)

Piankhi · February 26, 2019, 4:27am

It says “403 Forbidden” for me! I guess I get to try again in the morning.

Barrigao · February 26, 2019, 5:49am

here the 504/403 error remains for me!

AndyB · February 26, 2019, 5:59am

Indeed, still working on it. I’m so sorry for the inconvenience!!

AndyB · February 26, 2019, 2:25pm

Item store and daily logins have been restored. Thank you all for your patience while we worked to resolve the issues!

Garrus-N7 · February 26, 2019, 4:55pm

Are we gonna get a log in event extention? I was unable to get the reward during my usual log in time and now since I can’t enter the game till tomorrow I lost a day off the event.

Zaldar · February 26, 2019, 5:27pm

My guess is the event will last longer than 21 days, so you’ll be fine.

AndyB · February 26, 2019, 5:33pm

The event goes until March 12. Also happy cake day @Garrus-N7

Zaldar · February 26, 2019, 6:27pm

You should extend by a few days. If it ends March 12, that’s exactly 21 days to open 21 boxes, no room for error if someone misses a day for whatever reason. Past events went on for a few more days than we had boxes so it wasn’t a real issue.

Garrus-N7 · February 27, 2019, 8:05pm

That is not funny

Garrus-N7 · February 27, 2019, 8:06pm

3 days extension would be great. Knowing funcom this issue will return

Bloodvax · February 28, 2019, 5:39am

This issue did return. its currently not working again

Garrus-N7 · February 28, 2019, 7:38am

Srsly? Hahaha

79tigru · February 28, 2019, 10:45am

Tried to login on store/shop and failed, after that my login and reset password does not work anymore.
Cannot login in-game or any part of the website with my credentials.

AndyB · February 28, 2019, 2:24pm

Hey all, right now it looks fine on my end but we’ll look into it. To make up for the outage the other day, we’ll extend the event from the 12th to the morning (EST) of the 14th.

Force · February 28, 2019, 2:34pm

The window seems to be working normally for me right now.

Garrus-N7 · March 3, 2019, 10:14pm

Thank you, but pls if this continues to happen, you must continue to extend the event as well. As long as you guys delay the event I don’t mind the issue. That 2 day extension actually even helps me now since it seems that I missed the post update login so I was already 1 day late. So thanks!