Can't get battle pass items

Hello, I’m having a problem on pc. I unlocked around half of second battle pass items, but then I noticed something-I can’t find any of these items anywhere in the ancestral knowledge where they are supposed to be. I’m also not receiving any of the crom coins which i have unlocked in the battle pass. Is anyone having the same issue?

Have you purchased the Battle Pass?

If not, you will only be able to claim the free rewards.

Now I really feel so stupid- turns out I haven’t purchased the second battle pass and that was the reason. Thank You for a reply, friend

I’ve purchased the battle pass and sometimes it acts like I don’t own it. Any ideas?

Connectivity issues?
If your connection isn’t stable server-side validation of ownership might be the cause.