Cant login "authentication failure please note that password are case sensitive (14)"

Hi, its first time trying to play this game, have buyed a membership but cant play, cant log in the game. But i can in the account. Please fix this.

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According to a post i read on the forums some time ago, it will be ok when you request a password change on the website for both account and game at once. and then use that new password.

edit: source: Solution to "Can't log in to game after changing password" / “Authentication Failure. Please note that passwords are case sensitive. (14)”

I have changed password maybe over 8 times now, nothing changes :frowning:

Check your capslock or language state on input.