So, in short words. Yesterday on Sunday 2022-10-16 around 22:45 CET the official server 1213 went down. When it was back online, multiple chests, stations and other elements from my base just vanished without a trace. The loss is complete and catastrophical as I lost not only materials but chests with unique random-spawned legendary loot that I grinded for 200+ hours, like Sword of Crom, Blade of the Adventurer and many more. The server log says something about items in house “lost stability”, whatever it means…
Now for Christ sake, I spent so many painful hours to find all those items only so it gets deleted in a second, just like that, really???
Please, can anyone from Funcom assist here and help to restore the items?
I am playing the game for 2000+ hours now, over 3 years and bought all the DLCs. I have been patient with all the countless bugs in the game but seriously, this is more than I can handle this time, sorry. A bug is when you cannot mount because thrall blocks horse - when you loose in an instant all that you have been working for in a month is a final game killer, at least for me. If I cannot get back my stuff, I will just quit despite fact I really love(d?) this game :((
I have never heard of funcom admins giving back lost loot. I thinks its even in the tos. Did you by chance use the “move” feature on the stuff that lost stability? That feature has a known bug that causes the moved items to poof. Also theres been a general stability loss bug thats been around for awhile that hits at random to some people. I always let any new base I build sit overnight before moving in to see if it gets any stability glitches
Unfortunately, as @DESTROYER pointed out Funcom in fact does not refund loot.
This is a game of loss. I feel for ya and it isn’t fair in what you would consider a justified loss in the spirit of a survival game. The game cheats you, bugs cheat you, cheaters cheat you and even Funcom cheats you.
I suppose there might be some solace in knowing that the SoC is pretty much just a fancy ornament now.