Character Lost at Transfer

Game mode: [ Online Official
Type of issue: [ Bug ]
Server type: [ PvP ]
Region: *[ Oceania ]

Clan mates have issues with character transfer. They will add to the below


Please help
I transferred my character from official 2970 to 7130.

Then got failed toaken and reset xbox 2 times and got the same then havent gotten the choice to bring the character in at all

Gamer tag BCKdoorBNDIT#398
From official 2970
To official 7130

Clan name was ghost

@Dana @Mayra please help above


Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to choose “Character transfer issues” when filling out the form.