Character transfer broken

Game mode: *Select one: online official
Type of issue: *Bug
Server type: *PVP
Region: [ America ]
Hardware: [ xbox one x]


Bug Description:

I was able to upload my character, but all the official pvp America region servers give a message of “character transfer not allowed on this server” when I try to import my character. This includes both exiles lands and siptah.


Steps to Reproduce:

  1. Upload character
    2.try to import your character to an official pvp server in the America region
  2. (etc)

please allow us to transfer our characters to all the servers, entire day and just about 6 servers (1 asia,all oceania and 2 european) are actually accepting the transfer :"(( funcom work pleaseeeee

Perhaps double check the transfer rules, there is good reason to not allow transfers to/from all servers. If after rechecking the rules, you still feel this is a bug, please file a bug report to the Zendesk.

Thanks for the advice. I did check the rules, and the transfer should have been allowed. It was a character from one official pvp server attempting to transfer to another official pvp server. I filed a bug report after re-checking the rules.

Hi @Drjmoriarty

As @DaVice mentioned, please make sure you report this over on Zendesk so that the team can look into this further.
You can read more about how to submit a ticket here: Official Servers - Terms of conduct, guidelines and procedures

If you are having any trouble with reporting over on Zendesk, please feel free to contact us on a DM.
You can read more about how to contact us via DM here: Formatting Guide - Funcom Forums