Character transfer not working "TokenFailed"

Game mode: Online official
Type of issue: Bug
Server type: PvP
Region: EU
Mods?: No
Edition: Steam

  • Server number 1320
  • Character name Cirai
  • Clan name
  • Steam ID 76561198063876514

Bug Description:

i cannot transfer my character. uploaded it from 1320 now trying to load it into a siptah map 6053. I always get the TokenFailed message.

I now created another character on an siptah map, just taking a look at the transfer screen. It is now stating, that i have transfered a character recently and i can not do it again for 71 hours. My character is not on 1320 neither on 6053…

Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Step 1 Upload
  2. Step 2 Try to import
  3. Step 3 see it fail
  4. Etc.

You’ll need to submit a ticket at → Zendesk, Click me! ←
Report your problem by selecting “character transfer issues” from the drop down menu and providing your ID/platform so they can help you further.