Connection to server dropped every few minutes

Game mode: Online official, Online private
Type of issue: Bug, Other
Server type: PvP, PvE-Conflict, PvE
Region: US
Mods?: No
Edition: Steam


Bug Description:

When I am connected to an online server, the connection is dropped after ~5 minutes. Originally the problem was that the connection was lost every so often, then every half hour, then it creeped up to 15 minutes, and now it’s every 5 minutes or less. The game is completely unplayable online.

I have tried everything:

  • Rebooting
  • Multiple servers
  • Reinstalling the game on the same harddrive
  • Reinstalling the game on a brand new harddrive
  • Resetting my router/modem
  • Replacing the cable from my PC to my router
  • Installed Ark (some random forum post suggested this odd remedy)

The problem seems isolated to me and this game.

  • No one else connected to the same servers experiences a problem
  • Conan Exiles Offline / solo – works fine
  • Other online games work fine
  • Everything else on my network connected to the internet works fine

Expected Behavior:

  • The connection to a server would be maintained until I log off.

Installed Mods:

  • None

Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Start Conan Exiles
  2. Find a server and connect
  3. Wait a few minutes (stay still, move around, it doesn’t matter)

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