Been having an issue where I am crashing within a minute or so upon logging on. It only seems to happen in certain zones, namely Newland Desert (where I am currently logged in trying to loot the anniversary event items), ICC and Borealis from what I’ve noticed. No particular action seems to cause the crash other than moving around. The crash is the same every time, always pointing at NTDLL.DLL (which I understand is a general Windows error thing, and it’s likely some driver/hardware issue.)
Stack/Error:
Exception code: C0000005 ACCESS_VIOLATION
Attempted write to: 00000014
Fault address: 778B9A16 01:00068A16 C:\WINDOWS\SYSTEM32\ntdll.dll
Registers:
EAX:00000000
EBX:FFFFFFFA
ECX:FFFFFFFF
EDX:FFFFFFFA
ESI:19A56BB8
EDI:19A56BA8
CS:EIP:0023:778B9A16
SS:ESP:002B:012FF008 EBP:012FF094
DS:002B ES:002B FS:0053 GS:002B
Flags:00210213
Fpu control: 0x9001f
Stack: From adr 012FF008
19A56BA8 00000000 00000001 00000007 FFFFFFFF FFFFFFFA 00000000 00000000 51690756 00000000
00000089 0423BD9C 5169084A 6AE89A29 0423BD80 0423BD58 00000000 00000064 19A56BA8 011E3000
778E4044 1E32F1E0 038A0000 1E32F1E0 778E4044 1DDD3D68 19A56BA8 00000000 00000000 75A433CB
That is the top of my crash log, I can post more if needed. But seriously I am sometimes only logged in for 5 seconds before I crash and having to reopen the game just trying to escape the damn zone is really testing my patience and willingness to keep playing the game.
This is the only game I have any issues with. I’ve done everything I’ve found people suggesting to do about errors with NTDLL.DLL and this game crashing, from doing sfc /scannow and dism checks to reinstalling every possible driver I can, rolling back to old versions of drivers from years ago, to full on wiping my drive and reinstalling Windows. Nothing fixes it, and as I said, this is the ONLY game I have any kind of issues with. My computer runs flawlessly otherwise, playing games from the 90s up to modern releases. Something about my hardware does not like AO, so is there anything at all I can do or get some help with here, or should I just quit unless I get a new PC or something?
Thanks, any help much appreciated.