We identified a situation with the New Lands portion of the Isle of Siptah. With severe performance issues that are affecting players in the area or nearby. As well as preventing or crashing upon loading when the characters are located on the premises.
Therefore, we decided to pause the decay timers on all Xbox Isle of Siptah official servers until we have a solution to put in place. Official servers will start to pick up on this change on the next daily restart and remain disabled until further notice.
Thank you to all the players that came forward to assist us in finding and pinpointing the issue.
We appreciate everyone’s patience while we work on improving our Lands.
Greetings Xbox Exiles!
Our team became aware of a possible workaround to try to mitigate the issue while we still work on a more solid solution. This should help make loading into a server faster, as well as prevent those who enter from freezing and crashing.
- Enter Exiles’ Main menu, go to settings, and change it to “Performance mode”.
- Then, lower the “Field of view” (FOV) to 45 or less.
- Make sure to completely restart your console before trying to log in again.
Please note that this is a workaround, it might not work for everyone and is not a permanent solution.
Feel free to give it a try and let us know if this has worked for you. Any additional information might help us pinpoint the exact root of the issue.
Thank you for your understanding and collaboration.