Digital Delux Purchase Issue

Hello, I purchased the Deluxe eddition through Xsolla and it only shows that I have the beta key and not deluxe.
How can I fix this?

Same here. I wrote xsolla six mails by now. Everyone (Funcom & xsolla) keeps telling me I will get the deluxe key on december the 4th but, as expected, nothing. This is a huge disappointment.

It could be that Xsolla haven’t started sending out the keys yet. If you haven’t gotten your Deluxe Edition content by tomorrow, please get in touch with Xsolla customer support: https://help.xsolla.com/

There’s no reason to panic, everyone will get their Deluxe Edition content :slight_smile:

got this problem too, but with normal version not bedta, my key was was recognized by steam as for Beta testers …