Game mode: Online official
Type of issue: Bug
Server type: PvE
Region: North America
Logged in to find two large chests (out of many) missing. I had them stacked 3 high, and the top two were gone. The top one was full of hardened brick!!
It appears from the log that 2 of my chests did in fact decay and get destroyed. This isn’t correct, because I log in every week to make sure the timer is reset. It appears some chests don’t respond to a timer reset.
Can anyone please get me back my hardened brick? This represented a year’s worth of occasional mining for me.
Steps to Reproduce:
Step 1. Stack large chests 3 high.
Step 2. Wait for less than a week.
Step 3. Reset timer.
Step 4. Come back and see if chests are gone.
This is a known issue and has been reported and acknowledged by Funcom here: Chests and other placeables lose stability after picking up foundations.
@anon83039162 It doesn’t matter whether the chests are on bowls or shelves, the chests lose stability on both.
Just on top of one another, although coincidentally, I did notice that my event log did mention something about bowls decaying too.
I’m really miffed if they won’t replace the materials after a bug of their own making. That represents an investment of many many hours of my time, and the error not a fault of my own. They need to hire some customer service people, or admins who can make people whole again, because I’m not sticking around to pour more time in just to see it wasted.
Hey there dewey,
Thank you for your report. I’m really sorry that this has happened to you.
As other players said, this is a known issue and we’re actively working on a fix.
Please let us know if you encounter any other issues.
Thanks for your reply. Is there any way I can get all the very hard earned materials back?
Hey there, I’m really sorry to say but unfortunately, we aren’t able to refund any of the materials or in-game items that are lost from your inventory,
Okay. Well, thanks for getting back to me. Conan was fun while it lasted.
FWIW, I’ve also lost chests that were placed on top of a table. It happens rarely, but it does happen.