Fatal error when launch

Basic Info:

Platform: Steam
Issue Type: Crash
Game Mode: =GAME MODE=
Server Type: =SERVER TYPE=
Map: =MAP=
Server Name: =SERVER NAME=
Mods: =MODS=

Bug Description:

fatal error when game boot

Bug Reproduction:

clicked on “launch” in the funcom launcher

I found some reports looking like my problem, but nothing worked. I installed no DLC or mod. the beta client runs but not the game.

edit : I also have a screenshot of the fatal error window but can’t post now cause I’m new.

Greetings Exile,

Thank you for your report. We have updated your forum rank to allow you to send links and files.

Please share the error message and any logs you might have. You can find the logs by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Thank you in advance.


thanks for the update. Here are the logs and a screenshot of the error message. My steam library is on my E: drive. It has never been a problem before.

ConanSandbox.log (59.4 KB)
ConanSandbox-backup-2023.09.03-20.06.45.log (57.1 KB)

Thank you in advance.

Hello. Maybe I didn’t click the right “reply”. Or is the problem even worst than it looks ?

Go to your game content folder where the paks are stored, sort by date, delete the oldest 3-4 paks and verify to download what is missing. Try to start the game again after that.

It worked, the game runs again. Thanks a lot.

1 Like

Deleting old paks didn’t work for me or my friends. Verifying and repairing files didn’t work. We get no error code in the crash window. Just that the game crashed and will shut down.

If you get no error code then your problem is different from the one described here. As you can see, for the crash in this thread we had a clear error msg.

Start another thread. Fill the template with the required info and provide your client logs which may contain some clues to help identify the problem you are having.