Need help - blank fatal error - 3 Days already (please help) i've already provided all info i can

Platform: Steam
Issue Type: Crash
Game Mode: None
Server Type: None
Map: None
Server Name: None
Mods: None

Bug Description:
Fatal error on game launch into the main menu can’t even get past it

Bug Reproduction:
No information cause its directly from the launch

Log files provided below


ConanSandbox.log (90.5 KB)
ConanSandbox-backup-2023.09.27-08.19.10.log (17.0 KB)

I’ve tried reinstalling my graphics driver
I’ve tried verifying integrity of game files
I’ve even tried reinstalling the game, reinstalling the redistributables
I’ve got no reply so far , no info or acknowledgement from a dev only a moderator merging it with a older post i’ve made since i didnt know you could just edit and upload there.

If a moderator sees this - please delete my original post - i’ve flagged it since there’s clearly not going to be a response

I’m having this issue as well. I can’t even launch it from Steam though, need to use the executables in the conansandbox/binaries/win64 folder.

I tried that @Daionor same issue same problem nothing works

I meant that as in launching from Steam does nothing, and I get your issue when launching from executables, sorry for miscommunication

Yeah i hope a dev replies or a hotfix fixes it - i can’t even tell whats the issue i’ve been unable to launch the game for 4 days now

Just got the same error. Nothing is fixing it and I mean nothing. Reinstalled, new graphic drivers, chkdsk, verify integrity. I can ignore the error for a bit the the game just dies. rtx 3060 i7 48 gig ram…worked yesterday

2 Likes

I’m attempting a fresh reinstall again… HOPEFULLY this hotfix worked

Hello,

Please keep us updated if the hotfix fixed this issue for you!

Thank you.

so far no - i’m attempting a fresh reinstall again - will update

1 Like

Okay after trying again - sadly no this hasn’t fixed it at all or narrowed down the issue
here’s a new log file again
ConanSandbox.log (9.5 KB)

Thank you for your reply Sharpe!

Have you attempted to delete your single player files? We’ve received reports from players with similar issues, claiming that after removing a problematic file in their single player game files, the Fatal Error stopped occurring.
You can find these files in:
\Conan Exiles\ConanSandbox\Saved

Let us know if this has solved the issue please.

What file am i looking for @HighSaint in specific i mean
?
reinstalling hasnt worked but i’ll try to reinstall /download the game and ss you what files are in there

Im following this cause it started doing this to me 2 days ago

:brazil:

solução do problema

@HighSaint
i cant even load the game to generate a save file i think . this is a first time run of the game on a new PC . i load the intro movie and it crashes as it starts

This only works if you can get into the game. This problem is happening after telling the startup screen launch conan. Its a pre getting to the server issue

:brazil:
Sim eu vi tudo que você falou…

Qual a configuração completa de sua máquina? :thinking:

Ao ligar sua máquina não inicie mais ou qualquer outro tipo de programa, inicie somente o jogo conan exiles sem iniciar qualquer outro programa junto ao mesmo tempo ou antes do jogo.

Você já tentou entrar no jogo removendo a cinemática ou clipe de intro incial?

Dentro do post tem um clipe mostrando como remover a introdução :relieved:

Entenda por que existe o conflito sobre o assunto caso continue com erro de Crash:

I will give it a shot when i get home from work today. It all started after the windows updat the otherday. I just tried rolling back my pc lastnight but now my pc is having a grade A temper tantrum with me😑

I tried - still nothing sadly will restart with memory isolation maybe

@Sarealac no luck so far - sadly