Funcom Points issue

Anarchy Online Support
1

Greetings.

I recently purchased 6000 FC points for one of my accounts. After seeing older posts stating that purchasing points from the new site didn’t work properly I went to the old account page to purchase. Upon waiting a few minutes, the payment went from pending to approved and I assumed my points would be available. I logged on to one of my characters expecting to see points available, only to find they were not applied. I looked on your new account page and it says payment is still pending. So please tell me, which page is correct?

2

Just give it 24hours or even more. Sometimes for me it depends where I am and what CC I use. Lets say when I use my European CC in US it takes up to 3 days to get my points after the payment is approved. On the other hand when I use my European CC in Europe, its instant. That works the same way when I use my US CC.

Just wait I guess.

3

Thanks, I’ll wait it out for a while. I live in the UK and I paid in euros, so going by your experience, it should have been instant.

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