Game don't start

question
pc

#1

Hi there !

First post and by advance, sorry about my english. Not my mother tongue language…

I’m reporting here a kind of bug: my start doesn’t start and I can’t find any log/error message to post it here.
Still Windows has a log event (sorry, locale is in French):

Nom de l’application défaillante ConanSandbox.exe, version : 0.1.0.0, horodatage : 0x5b070bcd
Nom du module défaillant : ntdll.dll, version : 10.0.17134.1, horodatage : 0x207580e2
Code d’exception : 0xc0000005
Décalage d’erreur : 0x0000000000037ba0
ID du processus défaillant : 0x1c44
Heure de début de l’application défaillante : 0x01d402106630cf34
Chemin d’accès de l’application défaillante : D:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe
Chemin d’accès du module défaillant: C:\WINDOWS\SYSTEM32\ntdll.dll
ID de rapport : 183a8da5-d6e5-424c-824a-cab8dc7327cd
Nom complet du package défaillant : 
ID de l’application relative au package défaillant : 

According to the log, it looks like my “ntdll.dll” file is corrupted but even after trying to restore it it’s the same.
I’ve run 2 command for this:

DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow

Every command ends properly and found anything strange, weird, corrupted or else. I even tried to get the file from an other computer and replace it on my current one but the result is the same, sadly.

I also tried to re-install the game 3 times so now, I’m a bit desperate…

Thank you in advance !


#2

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