Game freezes at character creation

Game mode: Online
Problem: Crash
Region: EU and Americas

When I try to create a character on any EU or Americas official server, the game loads halfway on the loading screen then cuts to a blank desert with the sound of vultures. The clouds are still moving and vultures are doing their sounds, but there is other response. I cannot see the character I would have been making and there are no options to customize a character. It is just frozen with vulture sounds, blank desert, and moving clouds in the blue sky. One other thing: If you try to recreate a character on a server that you have a character on, there is no response when selection the option from the menu. I have only tried this on PVE-C servers.

Steps on how to reproduce issue:

  1. Log into a server where you have no character
  2. Make sure it is EU or Americas - Asia servers work fine
  3. Also if you try to recreate your character on a server where you have a character, there is no reaction when choosing the menu option.
  4. I have uninstalled and reinstalled Conan with no fix.

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