Getting 100% chance to disconnect when teleport back to our main volcano base

[Hidekii]

Game mode: [Online
Problem: [Crash | Bug | Performance | Misc]
Region: Oceania official PvP

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Hello,

we have a big base and lots of thralls at volcano.

ever since the last patch (warmaker dungeon), all members who do not own PS4 Pro get 100% chance to disconnect when they teleport back to our volcano base Obelisk.

If they do activities within volcano, they rarely get DC.

But if they come back from somewhere else using maproom, they get 100% chance to crash. Mostly blue screen.

They did not get DC that often before… now all my members who do not own PS4 Pro hesitate to come back to base…

can you please look into this issue? I’m sure we are not the only one having this issue.

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Steps on how to reproduce issue:
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[Hugo]

Hello @Hidekii, thank you for reaching out!

We’ll register this issue for the developer to look into, would it be possible for you to share a few screenshots of the base so that we have an idea of its scope? Do you have an estimate for light sources and thralls?

If possible, try reducing the number of light sources and npcs in the areas that cause the non-Pro members to crash and let us know how it worked out.

[speedice]

I had the same issue with my Slim. Since I now use a Pro, the additional RAM can process the larger bases more easily.

There’s not an easy fix for this particular problem, as it depends on the processing capability of the PS4.

If they are in a position to do it, I was able to reduce my crash issues with an external SSD, before I just decided to get a Pro.