Gportal servers not ready for primetime

Game mode: [Online | Singleplayer]
Problem: [Crash | Bug | Performance | Misc]
Region: [Here]

The game has potential but don’t plan to play with others on XBOX at this time. We really need a better dedicated server offering. Gportal just does not seem ready to support the XBOX at this time. Poor app integration, endless wait times when trying to create a server, instantaneous charge for servers that never come. The game could be so much better than ARK, if they can get the dedicated server issues sorted out, either with the current provider - Gportal, another provider, or allowing for a dedicated xbox console as a server (like ARK).

Steps on how to reproduce issue:

  1. Try to get a dedicated server using the gportal xbox app
  2. wait hours watching the spinning wheel and the note that it could take up to 3 minutes to provision a server
  3. get charged for a server that never comes (this happens within seconds of the spinning wheel starting)
  4. deal with Microsoft to reverse the charges