Issues with G-Portal and Conan Exiles code

Game mode: [Online]
Problem: [Crash | Bug | Performance | Server Issues]
Region: [US East]

Since launch (official launch day), my server on g-portal has been crashing on a daily basis (more than once a day) and going offline and the only way to put it back online is to go into the g-portal app and restart it. So I have some unhappy players who can’t get onto my server. I have been in contact with BradF at G-portal and he’s telling me there is a problem with Funcoms code that is causing the servers to crash. He also informed me there is nothing they can do until Funcom patches the crashes. I also enquired about “Watchdog”, G-portals solution that would restart crashed servers. BradF told me the had to take it offline because of bad code from Funcom that was causing Watchdog to mess up or erase saved states on servers and again, they are waiting for Funcom to fix it’s code before they can turn it back on.

Also, 2 days ago I was disconnected from the host and upon attempting to log back in I was told my server was full (impossible because I was the only player online at the time). In the game browser it showed a ping of 9999 to my server.

So when are you going to fix these serious issues that are messing with a paid service (G-portal servers) so our players can actually get onto our servers without finding them in an “Offline” state?

Ps: I’m not sure who is responsible for the xbox g-portal app, but it’s got issues too. It inaccurately reports offline servers as online on it’s home screen.

Steps on how to reproduce issue:

  1. Open the game browser or g-portal app
  2. Server marked as offline till its restarted

I have had this issue with my private G-Portal server as well. It’s an EU server, and the other day it showed as full, when I was the only player around and was trying to log in.

I have not suffered crashes, but I have suffered with the app reporting my server as offline when it is online, and having to restart it consistently.

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I just opened a ticket with g-portal this morning. For the last 3 days the server has been offline every morning. They stated something is causing it to crash at 5am and they are investigating.

I am interested in some info on these issues as well.

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