Rental Server Never Finished Setting Up

Rental Server Never Finished Setting Up
Game mode: Online
Problem: Misc
Region: USA East

I downloaded the gportal app, set up an account, and purchased a server.

I was waiting for it to finish setting up as an active server. Although it says it could take up to 3 minutes, it has been closer to 30 to 40 minutes and it never finished, but I attribute that to everyone rushing to set up or convert their servers.

UPDATE: The server never set up. It cannot find the server. I was charged for the server. How do I set it up without getting double-charged?

Repro steps:

Since we were already talking about this in the other thread, let’s continue our discussion there. You’ll want to contact GPORTAL directly about your server, as we ourselves don’t process server rentals.