Help needed in undoing purchase of ingame item

I mistakenly bought an item and wish to undo the purchase, it is an in game item, not from the Item Shop. You’ve detailed that we can undo such a purchase within 3 days of the transaction, I would like to speak with a GM before that period is up. However, the response times are extremely long and I fear that I’ll go without a response in that time.

The character is called ■■■■■■ on Fury. There was an older “■■■■■■” on fury that I had replaced when I transferred from Saga - in case there is confusion. Other characters that you can contact me on are Elritch, Fulgrid, Entemon. Thank you!

1 and a half days left until the refund expires, PLEASE RESPOND.

Based on other people’s posts I don’t think you will get the support you desire… :frowning:

You can always try twitter, or todays funcom twitch stream.

PLEASE RESPOND FUNCOM. I NEED TO REFUND THE ITEM VERY SOON. 1 more day until it closes.

You won’t get a response on the forums. Even pinging a CM or GM like this @Razorkid likely won’t help.