So if they bear responsibility then they should fix it instead of playing the finger pointing game at Gportal.
Reporting issues through the channels has gotten no where for me. - its like the close door button on an elevator.
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If this is true, then list the number of your official server because youāve found the holy grail. Iām sure others would love to know which servers donāt have issues so they can switch over.
They didnāt point the blame. They havenāt said anything. Its the simple fact that in Early Access, the servers ran better than they do now. Thereās been alot of content since then. Also Iām speaking from personal experience, when I had a server on Gportal, it ran like crap after two months. I took the ini files, the game.db and moved it to ServerBlend and it worked fine. So the issue wasnāt on us. Iād love to get my hands on an Official game.db and put it on a different host to see the difference. I would put money on the idea that it runs flawlessly at 60 Server FPS (Gportal caps at 30, if you even see above 20 when thereās more than 10 people online).
But as far as fixing it. How do YOU propose they do that?
- They cannot switch hosts due to contract.
- They canāt beef up the hardware, Gportal is under no obligation to do so.
So what do you suggest?
Or are you in the camp that believes they have a āfix itā button that they have yet to press? Thereās alot of people in this game that think that way. Too many.
I have not seen it on any of the servers on which I play consistently. Of course, when I start a server and I find the community to be toxic, I leave.
https://forums.funcom.com/t/is-funcom-working-or-they-all-went-on-vacation/133387/4
Kind reminder to those reporting an infraction:
- Weāre currently experiencing a high volume of tickets and response might be delayed.
[ā¦]Funcom_Ignasis
(Discord - August 13, 2020)
I believe that, as you mentioned, the reports go through Funcom and Funcom has to contact G-portal. If this is true, it would add to their volume of tickets. I could be wrong on the assumption that they have to (look at all reports to filter out non-technical issues and) contact them for individual reports though.
With the tool in use, reporting on the forums can create additional reports which community managers have to look at -and manually process instead of automatically-, which may or may not add to their workload. Posting here and getting faster response times could be seen as jumping in qeue and other people may then do the same etc. which could further add to their workload.
Iāve edited out the irrelevant bullet points in my previous reply concerning in-game issues. Sorry for the oversight.
If someone is to make a well-constructed suggestion for an alternative, itād probably go a long way to getting it improved. Funcom might not know of every tool out there, or they might reconsider using the forums for these reports.
(An alternative tool which would automatically process reports could be the best imo, but Iām not an expert in this)
@TheLOLxd2-Chosen of Asura
So am I getting this right? No one at funcom is aware of this issue about server connections using steam that has been going on since that last patch? There have been no reports about it?
Just trying to cut through the fog here.
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Letās narrow this down a bit.
You all cannot join the server because of higher pings than before, correct? Iām assuming the latency limit is preventing you from joining. Iām just wanting to make sure weāre on the same page.
@Stone-Spear Bad connection can be caused by many things, most of which can be fixed by either the player or the host. Ocassionally though, situation- or update-related issues will occur (or more generally āin-game issuesā). As not everyone always has the exact same issue, reproducing and completely fixing these issues can be quite difficult. Several of those issues are currently known.
They also have to prioritize certain issues and sometimes they just have to do a console parity patch (or they would be upsetting a significant part of their player base which does not receive the same content as PC; and they still have to sell the game). Right now, theyāre prioritizing a console parity patch. Once thatās succesfully through certification and most of the team is back from holidays, theyāll hopefully have some more breathing space for hotfixes (which may be merged into the next content update).
If the host isnāt able to fix it, itās either one of those nasty in-game issues or itās just a recurring issue and has to be fixed again, its cause is hidden deep in a data center haunted by a giant spider,ā¦ you name it (one -if not two- being sneaky ddos attacks and people hacking the host in general).
Needing to use ādirect connectā (which Iāve heard has other side-effectsā¦) is a known issue from the Funcom Live Services update iirc. You can always post a detailed bug report though.
@Palm522 If thereās no explicit mention of having used the tool, Iāll link the tool in case they donāt know of it or forgot to use it; Most people for instance wonāt first ask āis/was there a tool for this issue?ā if they canāt find it. Some people simply donāt look for a tool. Posting a link to said tool and pointing out a newer tool if said tool has been replaced is something anyone can do to help others out, given their post does not violate community guidelines.
Again, this tool is currently in use. Thereās been no statement of it no longer being so, or it being replaced. If you see an issue with the tool, I canāt help you.
yes the other issue is battle eye. It has been known to cause issues for years.
We will have to disagree.
What does not work, though? Ignoring the report tool and blasting in the forums.
Direct connect is solved the ping problem.
Part of the problem is that Funcom removed the button to refresh the server list. So now, when your game fetches the list, if your ping at that moment is higher than the serverās maximum allowed ping, you either have to restart the game (to make it fetch the list again) or connect directly using the IP and port.
I opened a bug for that just now:
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I rent from gportal and have had a wonderful experience. The only time I had a technical issue was on a Sunday afternoon and they helped me get back up and running within 20 min of the initial problem.
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The workaround is that if you are willing to wait 20 minutes, the refresh button will activate.
yeah, restarting the game is faster.
All fallout from the last patch which, I believe, we can agree was sub-optimal.
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We have different experiences.
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The only problem with your entire statement in my regard is Single Player does not work properly at all and hasnāt in a very long time. This could be strictly your opinion that it does, but for myself and countless others it does NOT and every promise of future fixes and patches has done absolutely nothing to fix a myriad of problems. This isnāt just my opinion as well, this is just straight facts.
I have a hard time taking statements like this seriously. Whenever I play a game, and its as broken as you all claim this one is. I donāt stay with it for months and years. It gets dumped, uninstalled, and forgotten. I donāt see the point of waiting years for fixes that donāt come. I donāt have that much faith nor patience.
I give a game one month after release tops. Thatās plenty of time to work out bugs. If it canāt be done in that amount of time. Chances are, they never will be. Thereās exceptions. And those exceptions are so extraordinarily rare that they tend to hit news sites. Games such as Final Fantasy XIV and No Manās Sky for example. I donāt need to check in on something like that periodically, Iāll hear about it through the grapevine.
But many of you have been here since Early Access. Thatās almost three years. And for three years you all have been claiming the game is broken. Iāve been here since early access. I have 3500 hours played.
So either you all are over exaggerating the problems you have. Or you all have been sitting here in misery for three years, while Iāve been the luckiest gamer alive.
If its the latter, what the hell are you all doing? Seriously you all get off work, load up the game, and just sit in depression, sadness, and frustration due to bugs for a few hours every day, and have done this for the last three years? Am I supposed to believe that?
Its got to be the former. Come on now.
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Good for you.
I was going to say exactly the same when I read your comment. I do not care how many hours you have, 3.5 or 3500 because itās absolutely irrelevant in this tread.
However there is hard headed dedicated players, like myself, who plays this game no matter what. Recent update on Xbox completely break the game, getting crashed multiple time, freeze the game, lag, rendering issues, invisible followers/npcs and the list goes on.
Despite all this I STILL PLAY THE GAME. Funcom should thank me and many others who still playing. Dedication
Does all these issues makes me wanna quit the game and give up? No. Because i love the game. However as a paying customer I have the right, as we all do, to come on to forum and āācry about the gameāā
Imagine if the forum will be filled only with players like you who say āāoh no this game is perfectāā
Where would this game be?
Have you ever heard of progress? What do you think how is progress works? Throughout feedback.
Not to mention look at the forum, Recent Xbox patch, some people donāt have a problem, but others do.
I just read somewhere one guy out of the whole clan has no issues since the latest update, however his whole clan has issues and they all quite the game.
So ye maybe you are the luckiest player, but coming here telling others how many hours you played and all complainers just whine people, well I gotta tell you, I do not care how many hours you put in this game,. You donāt like whine people on forum?
How about ignore the whine people on forum and just play your perfect game, instead of coming here acting like a smart ā¦
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Its extremely relative. As Iāve said, Iāve left games in the dirt within 24 hours. For much less than what you all claim. Hence it gives credence to the fact you exaggerate.
I never said the game is perfect. Please find where I have said that. Iāve made bug reports. Iāve responded with pertinent info in othersā bug reports. Iāve gone through to verify repro steps. Iāve even made mod to fix a problem the game had to cover a dependency and to help Funcom balance the game. Which they did, they were successful in making my mod obsolete.
But therein lies the difference between players like me, and players like you. You claim that we say the game is perfect and infallible. No. We understand there is room for improvement. The difference is we take proper steps. You all go āgame broke, fix itā Day after day, week after week, month after month. Where we submit bug reports. Steps to reproduction. Play on Testlive. And some of us even make mods to tweak the numbers to see what direction they go. Iāve personally have had tests run on two 70/70 servers using my mod to help bring Archery to something playable. Iāve spent money on testlive servers and regular servers just to run tests.
You call yourself a dedicated player. I would say you fall short in comparison.
Though to be honest, if the forum was filled with more positive posts like posting building ideas, character builds, and general combat discussion. Iād be all for that. So maybe youāre on to something here. Maybe we ought to fill the forums with more game is good posts.
I just let the forum mods clean up the āgame broke, fix itā posts. I donāt need to worry about those. They are very good at their jobs in that regard.
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Oh ok so now people just making up bugs for no reason, lol come on dude
You just said it here, you are the luckiest player, obviously the game is perfect for you.
As I said Iām a hardheaded idiot who keeps playing a game ignore the fact it has countless of bugs.
Some might do you right about that, but please donāt say YOU ALL, not true, I have many personal messages about bug report, exploits etc to developers, I try not to flood the Forum with opening up new topics for every single thing.
I play on Xbox, console players have limited access to those things you mentioned above. Yes Iām a dedicated player, because I play the game every day. That is the definition of dedicated player, do not care how much you spent, that doesnāt mean you above me or other players, or your opinion/suggestions worth more
And there will be no bug fixes at all. Good idea 
Also, has @Taemien stopped by to tell us how this is our fault yet?..heāll be here shortly if notā¦
This is from another tread, you have your reputation dude.
treads are closed after 7 days of last comment, itās all sorted dude.
Again complaining about people who complaining, makes you a complainer. Just saying
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