I really can cry,
I losed everything while i just logged off on normal way like always .
I not robbed but everything is decayed, even the new stuff
Really all gone, even the things i wear, i not robbed
I am so so so sad
How is this possible, what i can do to get back.
is there a support?
In the log is see all is decayed at same time, even the clother i wear.
Please who can help.
Damn i am so sad, so much work to get al this.
Server PvE 1942
When i look more back in log i see server reset, and next line that i died bc temperature, i was offline sleeping inside home.
Please who have advise, what can i do to report and get all back.
I’ve recently seen a person claim that reporting it to Zendesk can result in recovering your goods but I don’t believe it and Funcom themselves says “no way!”.
The ONLY way it’s possible to recover anything - ever, under any circumstances - is if you’re running Single Player or Dedicated Server AND, are keeping periodic backups YOU can roll back to. Sorry to say…
I died after reset server and was not online.
Must be a glitch ot so.
I have all screenshots what i losed in the log and also clear in log that i died a minute after server reset.
Oh well, it’ll be fun rebuilding. If you need the immersion just convince yourself that some kind of a natural disaster occurred while you were comatose. And of course you were so lacking insight that you didn’t think to invent insurance…
I’m really sad for you, it’s terrible to lose everything because of a bug. Listen, I advise you to file a claim through Zendesk first.
And if that doesn’t work, don’t quit the game ! Don’t hesitate to come to the official PVE 2017 server, I’ll give you plenty of gear so that you can start off on the right foot. Good luck !
