I need help in the "Dregs" dungeon an can't go through the first second

Someone help, in this dungeon (the dregs located in D4), I can’t advance past the second door. I have already shot the arrow to the shield, and the water filled the room so I can advance to the second floor/level, but the door won’t open. (other info: I am in a party of 3)
I have also already tried to leave through the backdoor and waited next to the front door.

Not sure what’s your saying but there is a part in there where your in a room and there’s 2 shields you have to shoot to advance to the next room ones on the left side of the room the other on the right side sometimes players don’t notice the one on the right hope this helps or just google it I’m sure there’s a video that would help you

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