Item Shop and Log in rewards are blank!

Belit-Seri · 2019-08-17T09:15:12.993Z

Can confirm. It’s been down for hours now.

stage · 2019-08-17T09:25:27.174Z

The issue is for everyone.

Belit-Seri · 2019-08-17T09:32:52.523Z

Yeah, but it’s still good to report it so it hopefully gets fixed quicker.

Ladykool · 2019-08-17T09:38:51.205Z

yes…that is why i created this report…so many folks are experiencing this , then when i came here i realized no one had reported it…which means that funcom may not know the problem exist.

Cappa · 2019-08-17T15:32:52.559Z

It’s a server issue, I got an nginx error page last night.

Missylichous · 2019-08-17T19:03:54.206Z

Any fix in near future?

Halfdead · 2019-08-17T22:11:17.572Z

They don’t seem to visit the forum much so I doubt it

Jarafin · 2019-08-18T00:28:57.636Z

When this happened before ( don’t remember exactly how long-guess couple/three months) it was fixed quickly. But it’s the weekend and that was then.

If I lose the FC points I have in my account, I will be furious. Just sayin.

rukien · 2019-08-18T13:46:41.214Z

Same thing here: “504 Gateway Time-out” error both on “Login Rewards” and “Item Shop”.

answers21 · 2019-08-18T08:47:30.000Z

I get a “504 Gateway Time-out” anytime I go to “shop” or “rewards”. I see that others had the same issue in the past. Well its doing it again, please help.

Jota · 2019-08-18T18:20:53.687Z

Down for me too also log in rewards window is also blank.

Ladykool · 2019-08-18T20:48:37.164Z

Let us hope that they still look at this forum…i kind of like being able to shop in game…is there another way to shop?

Dimchik · 2019-08-19T02:07:19.340Z

Still blank Login Rewards for me… 24h+ now since stopped working … same for in-game shop

Halfdead · 2019-08-19T03:06:43.983Z

Started Friday night. Hope they see it tomorrow.

Canuba · 2019-08-19T08:23:59.179Z

Funcom forgot us

Stab · 2019-08-19T09:59:24.645Z

The fact that this game has a monthly fee - albeit not a requirement in order to play, and that funcom is willing to neglect their community to a point where the cashgrab store is out of order three days in a row - is really absurd.

Jaquay · 2019-08-19T12:49:44.185Z

If there is a F2P option to a game, in my experience, it is because it is an older game and most likely has a back burner standing with the developing company. These types of issues don’t surprise me.

rukien · 2019-08-19T14:20:21.714Z

I got your point you are making but Funcom is not some blackhat forum trader who provides shady services, it’s a company and should start act like one.

It’s not our job to discuss why it’s happening it’s theirs. I don’t care if they are going through a hard economical/company wise problems as a player, they have to provide services they are obligated to, the same obligation we as players who agreed upon when sign-up the game.

AndyB · 2019-08-19T14:46:43.217Z

This should now be fixed; thank you for your patience! We apologize for the inconvenience.

AndyB · 2019-08-19T14:46:51.945Z

Issue is now resolved. Thank you for the report!