Hi, I was playing in 1985 LATAM server and this is the second time I lost all my items, including weapons, tools, and my bodyarmor, I was inside my base. My id is bigMarcelus#33608. I would really appreciate it if you could help me get all my stuff back, thank you.
1 Like
Greetings @bmarcelus ,
Please follow the stated in the Official servers guidelines to submit a ticket and add a screenshot of the event log as well so we can verify:
Reporting an infraction To report players, clans, or specific exploits on any of our official servers, please contact us through Zendesk 3.9k
Please make sure you provide the best information you can at the time of your report. This means relaying as much information as you can to help our team investigate. This includes, but is not limited to, screenshots, videos, timestamps, names of characters and clans, and a good description of the issue.
We won’t be able to refund or return any loss of property caused by an infraction.
You can read the full version of the Guidelines here:
Official servers' guidelines
Introduction
Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement.
By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines.
Please read through and consider the spirit of the guidelines, not the specific wording.
We reserve the right to modify these rules. We will notify players in advance of any …