Lost all my thralls on Siptah PvE 6057

[Sota]

Dear Funcom,

Platform: Steam
Issue Type: Gameplay
Game Mode: Online Official
Server Type: PvE
Map: Isle of Siptah
Server Name: 6057

I lost all of my thralls when i logged in. My friend told me my dancers gone but thinking they just killed.

I have the images from the event log uploaded.

Thanks in advance,

Sota

[Crisaor]

It also happened to me, two reapers that left open field. It was a known bug by those days.

[Lexior1]

Same here on siptah 6109…lost all my thralls and animals…makes no sense to have the thrall decay timer less than the normal decay timer…plus for my server the decay timer has been off for months,i logged on last sunday…less than 10 days and my thralls are gone.

[malbsolisglez]

same on 6111. Not surprised.

[HighSaint]

Greetings Sota!
Thank you for reaching out to us and welcome to our forums!

Our team is already aware of this issue and in order to provide more insight, could you - and any other player affected by this - send us their character name, clan name and server where this occured please?

Thank you in advance!

[Mystic13]

This happened to my small clan of 2 on 6110 clan name is Blackmoon, My character name is Kiera Blackmoon, my clan members name is Tamara. One base is located in 12 N on Cat Island, the other is located in 12/11 K.

[EduMariano]

few weeks ago on exiled land server they accidentally set thrall decay timer to 1 day, may its the same problem, they ended up rolling back the servers

[arktara]

We don’t need more “insight”, we need you to restore our thralls. An incredible amount of player work was deleted thanks to a bug.

[Voc41]

Trolling doesn’t help either. Did you submit the information requested?

[Sota]

Greetings,

Thank you for your answer, you can find the details below.

Platform: Steam
Server Type: PvE
Map: Isle of Siptah
Server Name: 6057
Clan name : Synthetica
Character name : Sota

[malbsolisglez]

Happened to me past October 13, 09:07 server time

Platform: Steam
Server Type: PvE
Map: Isle of Siptah
Server Name: 6111
Character name : Alondra

[moorezw]

Happened to me as well. October 15, 2023, 11:36:14 server time.

Platform: Steam
Sever Type: PvE
Map: Isle of Siptah
Server Name: 6110
Clan Name: The Nobles
Character Name: Janissa

[Argail]

Same here.
All my thralls decayed the 2023/10/10

Platform: Steam
Server Type: PvE
Map: Isle of Siptah
Server Name: 6013
Clan name: Destino
Character name : Selene