I was just about to start base building and was loaded with materials and gear, then I was told that there was a terrorist attack where my fiance works, I immediatley went to find out if she was ok, it took about 30 minutes and when I got back everything is gone.
I’m on official server 1943, I’ve lost so much. Please help Funcom.
I have copies of the logs.
@Ignasi can you help?
Hello @HolyLemon, thank you for reaching out!
Unfortunately, we’re unable to provide any refunds of materials or equipment lost, as there is no MMO-like admin support for the game in official servers, we apologize for the inconvenience caused.
Refunds?!?!? It isn’t a refund, its just having a bit of a bloody heart.
You are totally able to do it.
Bad luck dude, that sucks big time.
Hugo is being straight with you though, Funcom doesn’t have admins on the Official servers. Only thing I’ve seen them do is rollbacks, but that would affect everyone on the server, not just you…
We’re truly sorry for the situation you’ve been through but, as mentioned above, please understand that this is not something that we can do as we do not provide in-game support for the official servers in Conan Exiles and, as such, we’re unable to offer any assistance with the restoration of items.
@HolyLemon You can come to official server 1313 and I’ll provide you a care package so you can keep on playing and dont have to grind hard to get the stuff back you lost due to a serious real life problem if that would make you feel less annoyed of the game 
I know it won’t bring you your wasted hours back but it’s the least I can do!
I am sorry, I empathize with you, I have had it happen to me numerous times for various reasons.
And so have you.
We all know Funcom does not have admins.
If you have played long enough to gather 15,000 hardened bricks, then you know how risky it was to leave your base with that much loot.
You made a big mistake going out with (everything?) rather than making even just two trips. The map isn’t that big (and we have ports that make it faster).
Funcom won’t help you, or then they would have to help every other player that made a mistake and has a sad story to tell.
This isn’t much worse then every other player that has lost a base to decay.
Don’t go out of your base with 15,000 hardened bricks, 8,000 shaped wood, 4,000 insulated wood, 2,000 steel reinforcements, 500 black ice foundations and a laundry list of other big tier items.
Make two trips, or three, or 10.
Cause, as much as real life sorta bit ya in the butt this time…
You have power go out, your net goes down, your PC decides to restart needlessly, (an emergency) of sorts happens, a (non emergency) happens that just forces your hand regardless…
That or the In-Game shenanigans get you.
Your thrall stops fighting, and you get surrounded by skeletons
A mini-boss sabertooth shows up
You fall off a cliff (or get knocked off)
Stuck in a Rhino head at the wrong time
Bah, sorry this happened, but I don’t think this is Funcom’s problem. They have made it clear (all along) that they don’t admin servers.
If you are lucky they might PM you and refund you unofficially. hint hint
But in the meantime, don’t play so risky, cause this is what happens eventually.
Edit: I think a good option here for everyone would be to increase the decay timer on loot bags produced on death, by a decent margin.
Fun thing about electronic, nothing is real.
Every MMO we have been in, in the last 20 years have things like this all the time.
You should have seen what happened in SWG when every vendor on every planet lost all of its wares. 100s of folks quit…
As far as no admins on Official servers. FUncom has the technology on how to give players the ability to admin.
ALL they have to do is find the dedicated players who have been here since early access and give them limited admin powers.
too easy of a fix, they will do nothing.
I had a roommate in college, who skipped the first third of the semester in order to play madden football on the NES (yes I am ancient). When he went to one class he found out he missed a test that counted 1/3 of his grade, so he went to the professor and told him that his brother was in the Waco compound (again ancient, look it up) and he and his family had to go there to try and talk him out so he got to re-take the test.
He was lying, of course, and I am not at all saying that you are, rather that people will abuse local tragedies if it fits their need in order to correct a mistake they have made. If they help you, they help him as well.
Using a terrorist attack for sympathy in a game is pathetic and gross.
Logging off with everything in your inventory would of took 3 seconds.
Frankly, I don’t believe you. You had all the stuff in your inventory, you never topped up your water and food then went to smoke a blunt. Got talking to the girl next door trying to pick her up and died of lack of water or starvation. You got back all red eyed, feeling rejected and witnessed a huge loot bag disappear revealing your corpse under neath it.
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