I’m contacting you regarding a bug that just occurred.
I had about fifty thralls that all disappeared at once!
For more information, I play on the official #1142 PVP server under the name Dzsauvage#91011 in the SAMURAI clan.
I logged out yesterday around 1 a.m. and there were no problems.
I logged back in today around 7 p.m. and nothing.
Nothing in the logs referring to my thralls; they simply disappeared without a trace!
No raids or anything, just a complete wipe of my thralls.
Could you get them back for me? I spent so many hours farming to avoid losing them due to a bug.
I am sorry to say that it is extremely unlikely that Funcom will do anything to return your lost thralls. You appear to be yet another victim of the ongoing debacle that is ‘Living Settlements’, which has deleted many thralls possessed by many players. Funcom has been notified and has acknowledged that they are aware of the problem, but they ‘are trying to find a fix that doesn’t require them to temporarily turn it off on official servers, because they don’t want to’…
If you would like to join the unofficial petition to have the Living Settlements system switched off for all official servers until a proper solution can be found, and to perhaps add your voice to the continuing complaints - you can find it here.