Lost my character during server transfer

[Elmoeff]

i got this response from zendesk
Thank you for reaching out to us. We recently became aware of issues with the character transfer feature for some players. For now, we ask that you follow the forum thread for further updates:

Server Transfer Failed after new update 2.8

We are still investigating the character transfer feature but in the meantime we need your help. Please send us a message/DM here on the forums with the following information: Server number Character name Clan name (if applicable) Steam ID Make sure to include @ Dana or @ Community when sending your message. This way we can look into each case individually and try to figure out what happened with these failed transfers. Thank you for helping us with the investigation.

So fill out the form, and wait… i have since friday 28/1