Missing a LOT of claims on new character

[Rooibos]

Hi rayx0r, I’m sorry to hear you’re missing some expected items after creating a new character.

For general information regarding the Legacy and Vanity transfers, please make sure to review the following post as well as the linked articles:

Legacy Transfer vs Vanity Transfer

Around the launch of Secret World Legends, Funcom provided a TSW Legacy Transfer. This was a limited time offer. Shortly after a Vanity Transfer was announced that did not have an end date. What Was the Legacy Transfer? Every TSW account with a Retail Key in Good Standing(Not suspended, Not an Expired Beta or Trial account) created on or before June 22nd 2017 was given an opportunity to unlock the following in SWL: As much membership as paid for in TSW(including Lifetime for Grandmaster acc…

If you’re still missing any expected items after doing this, you should contact Support directly so we can take a closer look at your account for you:

Funcom Help - Funcom