My dedicated server will not allow me to load in

Game mode: [Online | Dedicated Server]
Problem: [Crash]
Region: [EU-Frankfurt]


My own server will not let me join.
This is not affecting other players on my server. Just me.

I reset the server twice. Nothing changed.

Each time I attempt to join my dedicated server, I see the progress bar fill about 90% of the way to full. I hear an audio glitch, as if I just loaded in, but then it boots me back to the main menu screen.
There is an error message at the top of the page that reads: “Pending connection failure. Could not connect to server. Your connection to the host has been lost.”

After this occurs, the server search screen returns a listing of my server but shows there are 10/10 players and a ping of 9999.

When I attempt to log-in, it tells me the server full. But, it is not.

Invites from friends on the server do not work.

I did a hard reset of the Xbox One X.
Reset the router.
Cleared all of my game memory.

Same results.

It’s been 24 hours.

Single Player game loads & works fine.
Official servers load & work fine.

G-Portal responded to my support ticket, saying it is on Funcom’s end:
Finest Customer Support 04.06.2018 - 11:16
Hey,
yes its rly a problem atm there wil lbe a hotfix today from funcom side to fix this stuff!

Any help would be appreciated.
Thanks!

-Grit


Steps on how to reproduce issue:
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Patch has now downloaded and my server now loads in for me.
So, whatever was done fixed my issue (for now, at least).

I’ll post again here if the problem re-occurs.

I had this same issue last Friday. I spent 3-4 hours trying to resolve. I restarted the server a few different times. Reset my Xbox and all that. It was until I restored a previously saved session and restarted the server that I was able to log back in. This crash also seemed to occur right after I reset my Feats and Attributes and was in the process of picking and placing points in what I wanted.

Thankfully I have not had the problem again.

Same issue right now, stuck out 5 hours, no hope in sight