Need help, main base complex deleted despite clan activity in it, please tell me where the hek they want me to make this bleedin ticket it's a looooop! DX

Conan Exiles General Discussion Players Helping Players
1

So in official server #1548 i run a clan called the ebdanii, we have a base on top of one of the spires on noob river behind the sentinals. I logged in about a day ago or so briefly and everything was there. I log in today only to find our entire bases deleted. Even if somehow my log in doesn’t count, a clan mate was on 5 days ago on teusday night. Everything barring a few wooden chests and 2 clay pots are deleted. WTF. According to the log they got hit by the verfallsystem, but how would they decay if we have been on and i’ve seen countless decayed bases weeks after their clans became defunct, we are too high up to get hit with purge so how on earth did our entire main base get deleted? Please tell me this is a bug and our base can be reinstated.

janinas Customer Support

27.08.2018 - 15:21

Hello,

if it is an official server, you have to report this in the conan exiles forum of funcom. We only host the servers. The administration is done by funcom.

Kind regards,
janinas

Ociris GmbH
Kistlerhofstraße 70
Building 79
81379 Munich
Germany

CEO: Sebastian Reckzeh, Roberto Omezzolli

AnthonyW Customer Support

27.08.2018 - 15:21

Hello,

We will let Funcom know about this issue. But usually if something gets deleted there isnt a way to get it back.

Kind regards,
AnthonyW

Ociris GmbH
Kistlerhofstraße 70
Building 79
81379 Munich
Germany

CEO: Sebastian Reckzeh, Roberto Omezzolli

27.08.2018 - 23:00

Can I have a link to that new ticket or should i make a new one there?

AnthonyW Customer Support

27.08.2018 - 23:10

Just make on there.

Kind regards,
AnthonyW

Ociris GmbH
Kistlerhofstraße 70
Building 79
81379 Munich
Germany

CEO: Sebastian Reckzeh, Roberto Omezzolli

Below is from the site Sebastian linked me too.

support@funcom Sep 3 (1 day ago)

Greetings!

Thank you for contacting Funcom Customer Support.

I’m sorry to hear about the trouble you’re having with Conan Exiles. We are no longer provide support for this game here at . We support all versions of Conan Exiles through the official forums now. I will include some useful links for specific areas in the forums:

PC tech support:

1 Like
2

I have had skeletons spawn inside of my base before (on the 2nd wave), because part of it touched the water. It was supposed to work like that for vertical structures too, if it is out of range for ground assault.

Was there columns/foundations holding up the base from the ground? Perhaps a stability or map grid issue causing something to fall? I don’t know.

It is again tuesday night (7 days). Decay is set at 6 days, so maybe your structure was already decayed when you logged in a day or so ago and parts just hadn’t started to vanish yet. I have come across decayed structures from other players in tact that I could demolish myself.

I really wish the decay system would take at minimum 7 days for people who can’t log in every day due to life.(preferably 10 for unforeseen circumstances, but that’s a different thread)

3

Verfailsystem isn’t decay.

Your base lost structural integrity and poof.

Now this could be due to 1 of 2 things…

  1. You got purged and the skeletons that spawned in your base, because that’s what happens when a purge can’t reach you by land, took out supports of your base and caused its collapse.

or

  1. There is an issue with the game where at times when you log in, pieces lose structural integrity for whatever reason. Those pieces that did were integral to your entire base staying up. And when they failed, the entire base failed.
4

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.