New update is a desaster for me

I play on an official map solo. With the new update all creatures are missing. Im alone on the whole map. The map does not full loading. I fall through the map or i stand at a big nothing. I reinstall the game, i reset all admin settings. Nothing work.

I need official help. I will not start a new game. Funcom destroy my old map too. Thousand of hours for nothing

Something similar has happened to me. All my building, thralls and bases are gone. but somehow…I sill have a well of water. But that is it, everything else is gone.

Im sorry to hear that. I hope there is a chance to fix it

Greetings @Matta2406 ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone :smile:

You can find it here: NEW Bug Report Template

If possible, please add screenshots of the event list as well.

Thanks in advance!