I’ve had an open ticket with the CS email account since September 2017 regarding the fact my main is not safely playable. There were a few emails back and forth ending in a “no ETA for when she could be fixed” becuase it required a Dev to do. Since then I have heard nothing back at all, and every couple of months when I send a reminder email, there is never any response.
With the Anniversary event running and it being time for me to renew my annual sub, I want to know if there is any chance I’ll ever get to play my main character again. It’s extremely disheartening and the main reason I stopped playing outside of a weekly raiding commitment.
- player of Ophiuchus, currently in limbo.