NEED TO RESET PW. Open Ticket since April ‘20

Can anyone help?

I am a returning player, I haven’t played in a long time and I’ve lost access to my password reset email. I have requested assistance via email almost 4 months ago and resubmitted a ticket again. I’d love to get back into my account that I worked so hard in. Please help!!!

Wow, has their support queue gotten so bad it is up to nearly 4 months now?

I hope the response email didn’t get stuck in your spam filter. Or have one of any number of other issues email has that can make messages never arrive.

Might poke @AndyB with your first petition # so he can check on the status of it in the queue.