I still haven’t been contacted by anyone regarding my ticket. To provide a little more background, I had submitted a ticket Sept 11 (#1086861), and then I was banned the next morning. I never received notice or explanation for the ban. My ticket was never answered, and was closed after 2 days.
That prompted me to submit a second ticket (#1087112) on Sept 13, which has still gone unanswered. I am still banned without notice or explanation.
I completely understand you guys might be busy, especially with the hurricane (hope everyone’s OK), and that you probably don’t want to give people who post here priority to prevent a deluge of submissions, but I’m pretty annoyed at this point at being in the dark for so long, and I’m concerned that there’s some other reason that my tickets aren’t being answered. If someone could respond to my current ticket and just let me know that there’s no ulterior issue and you guys will get to it eventually I’d feel very relieved. I’d like this to be in response to the ticket though, not a post on this forum.