Please can someone help me and my friends get some answers becauseyself and them have all emailed Funcom multiple times and have had no answers regarding a ban on one of their Offical servers.
The issue is that my allies (friends) built a wall on Conan exiles which covered the desert spawn area as a prank.
Which at the time we had no idea this was banned. So once the new update released friends tried to log onto the server as usual to be noticed with a ban. Being confused they and myself emailed Funcom, after just being told that they “typically “ do not handle them suspension issues and Battleeye handle that, we all emailed them and have had no reply.
We have simple asked why they had no message or notification to take the wall down before going to the extreme of banning them, not only off the server but every official server on PS4…for a first offence when no of us knew that it was wrong in the first place. The reason we found out is that I called someone who claimed to be in Norway and the number is provided on the Funcom website, I asked if a wall would and he said “yes”. I called the day after as the issue was still there and he said he’d try sort it for me asking for my name and email and never got back. We even asked for a rule list or book on PvP stating that any wall doing such things would result in a ban…and when asked we have had no answers. Battleeye won’t answer us and we are left confused on what to do as the game we love is now banned on the majority of our systems…for one offence and no warning about it or strike as if they would have done that they would have been more than happy to take it down. We have had no answers yet and we have all prolayed this game since the release and now all the months of work is now gone…with no reasonable answers to why. Please can someone give answers as we would be greatly appreciative.
We have tried emailing, calling and now I have been told from Funcom that they cannot help me with this issue and forwarded me here.
Heh, if ONLY people got banned for this kind of asinine behavior. But I doubt that’s the case.
I don’t think you can get banned for this type of thing on officials. Only on private servers. You have to be exploiting or using hacks to get banned from a official.
Non of us have ever used hacks? I know this because there is only two of us that get online and we are always building bases? This is what is confusing because the only thing that’s ever been done is that a wall got build from one side to another blocking the spawn area which we didn’t know was a reason to be banned but the person on the phone said that it would as it stops other players from enjoying the game but it was their first offence if that was the case and that’s what we want to know why were there no reasoning to being banned or answers when asked, or warnings, strikes…is it permanent or temporary and they won’t answer us.
Sorry forgot to tag you, replied above.
Have you tried another server to see if it lets you join? You might have gotten banned from just that server cause of it. Someone may have reached out to the admins of gportal. I would go see if you could join another server first. If you got banned from that one, well oh well. You live and learn. If you are banned from every server that is a bit of a issue.
But in all fairness, even a a joke, why would your friend think it would be acceptable to essentially wall off everyone from the rest of the map?
He’s tried and every server other than Private server he can’t join and the wall was a joke for only one person with the intent of taking it down, that’s why there were gates on it open and also had signs saying “message Narcos if any issues with wall” (Narcos being the tribe)
The point really is that we ain’t 100% if it is the wall that got them banned? And Funcom and Battleeye won’t reply to it nor give the actual reason to being banned? Which is wrong and confusing?
Contact gportal. They are the server hosters then. I dunno, the wall shouldn’t have gotten you banned. Maybe someone the server complained about him being toxic and offered the wall as proof and if I was a admin and someone told me a person was being a troll and toxic and built a wall I myself would ban that person until they came forward and asked about their ban.
Just reach out to gportal and make your case.
We haven’t tried gportal so thankyou I will do, that’s what we mean it’s not like he hasn’t tried because he’s sent multiple emails asking why he got banned but I appreciate your reply.
No problem, yeah Gportal are the ones who are in charge of the servers. So any type of bans or anything like that comes from their side of things and not Funcom. They are very helpful too. We had a hacker on our server and had tried to reach out to funcom and stuff here and on other social media sites but once another clan reached out to gportal we had a admin on asap.
Just a question, how do I go about contacting gportal as I’ve tried finding a number, email, tick etc. And cannot find anyway of contacting
https://www.g-portal.us/forum/board/95-conan-exiles/
here I think. on their forums. I am unsure. I will ask the person on my server how the contacted one of them.
Same situation with my clan also. Was a dead server anyway, no one else played on it so don’t understand why any action would be taken. Unable to get on any official servers. Never received any communication as to why. If it is a ban would have been nice to have gotten some kind of notice and information prior to just cutting us off.
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Same situation with my clan also. Was a dead server anyway, no one else played on it so don’t understand why any action would be taken. Unable to get on any official servers. Never received any communication as to why. If it is a ban would have been nice to have gotten some kind of notice and information prior to just cutting us off.
Did you ever get any answers about your clans banning? Having same problem and did not receive any notice/explanation.
If it’s anything to do with Sony you might be waiting a while.
I guess the joke is on you
Appropiately so
I can play other online games on Sony, just not Conan exiles. Have posted here like they say to, but no response. Have submitted ticket with Funcom and no response there either. The least they could do is send an explanation.
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