Greetings fuba82!
Thank you for reporting your situation regarding the poor server performance and I’ll guarantee you that our team does care for all issues and reports our players bring us every day 
As such, because this is an issue related to a specific server, could you please follow our Official servers guidelines to submit a ticket through our Zendesk platform:
https://funcom.zendesk.com
We’ll be awaiting your ticket fuba82!