Game mode: Online official
Type of issue: Performance
Server type: PvP
Region: Oceania
Official Server 1974 experiences significant performance issues, including teleporting during combat with both other players and NPCs. Sometimes, inability to mine nodes, including iron, rock or trees. Doors experience extreme lag when opening.
Running on ADSL 2, have 8 MBps connection.
No background apps, all other game launchers, browsers, chrome etc closed and this issue persists.
It can be alleviated by bridging internet from a 4G phone where the bandwidth increases to approximately 14 Mbps but these issues only become slightly less noticable.
I have eliminated Qos and even implemented port forwarding on the following ports which has not remedied the situation.
- TCP: 3074.
- UDP: 88,500,3074,3544,4500.
Can supply links to six videos demonstrating the phenomenon, some with Unigraph enabled but would rather direct message them to a support member.
EDIT: have a screenshot of ping results showing average latency 19ms and NO packet loss for 200 packets to same server.
P.S. Issue is experienced by a friend with significantly higher bandwidth connection, operating at 45 Mbps.
Computer specs:
CPU: Intel Core i7 4770K 3.5GHz
Mobo: AsRock z87 OC Formula
RAM: 32GB
GPU: Nvidia GTX 1080 Ti
SSD: Samsung 850 Evo 1Tb
Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
- Combat with NPCs or players
- Opening doors
- Farming nodes