Hello there guys,
I was one of the players who bought the collector’s edition of the game the moment it was released back then. This edition granted me some in game items: The drinking Cape and the Ring of Acheron.
I remember I had created several toons back then in order to test which one I was going to main. Two days ago, I re-downloaded the game to check it once again. After I managed to log in, I saw only one slot with a level 29 Ranger and one more empty slot (???).
Where are all the other characters?
But even in this case, I cannot log in with that character no matter what. I choose the character and it takes forever to load him up so a message appears telling me my connection was timed up. So, I cannot confirm if these items are on him.
Is there a way to reclaim them with another toon so that I can delete him and create another one? Were they account or character bound?
I opened a ticket but I read that it will take forever to answer me as the game is in maintenance mode…
If anyone can give a hint I would appreciate your help!
Thanks for your time.