Paid acc is still frozen wtf

BECAUSE I HAVE NO ANY ANSWER AND NO ANY HELP I HAVE TO SAY I WANT MY MONEY BACK!!! PAYD FOR … GAME AND f GAME IS FROZEN!!! NO ANY f ANSWER!!! … YU PPL I WANT MY MONEY BACK!!!

and before u close my ticket give me pro answer why i have no money and why acc is frozen!!

For Acount or payment Issues please use the E-mail Ticket System.
The forum is not the appropriate place for it. If you make a Ticket through the System then you can only wait.