PAID ACCOUNT - Failed to authenticate with character server

Hello, im actually in 4G connexion, changed phone provider, cant login :frowning:
need help.

If you are trying connect while tethered to a cell phone internet plan, it is possible your new provider is blocking something important.

it’s strange, Anarchy Online (mmorpg) is from Funcom and works fine.

happens also on fiber connexion at home :

password is case sensitive (14)