Paid for 1 month subscription but still not activated in-game

Hello, today i purchased a 1 month subscription plan but its still not activated in-game. My payment got approved but the accounty type is still showing “Free” and is frozen. Also send a ticket to customer support [Funcom #1152291]. I did a little digging on this forum and other places and found about the slow responses from customer support. AndyB Hope you can help. Thnx in advance

same thing
please help me to andy b i waited for 72 hours now :frowning:

Replied to both your emails. If you have further issues, please respond back to your tickets. Thanks!