This was the last part of my conversation with the XBOX support team on Twitter “@XboxSupport”
XBOX Support team: Thank you Erick for getting back to us and we are sorry to hear that the issue has persisted on your end. We understand that reinstalling the game every time to get i to work isn’t the wanted solution, have you seen or heard of other Xbox game pass users on Pc having the same issue?
Me: Hi.
Yes, every single Conan Exiles user that plays through PC Gamepass has the same issue.
Here are just some of many threads on the Funcom official forums about this issue:
Some Reddit threads as well:
https://reddit.com/r/ConanExiles/comments/zrbrik/xbox_game_pass_pc_doesnt_have_latest_version_again/
https://reddit.com/r/ConanExiles/comments/x3hz9s/pc_gamepass_of_the_game_is_build_40307534529/
https://reddit.com/r/ConanExiles/comments/nzttfc/xbox_game_pass_pc_update/
As you can see, in literally every single one of these threads I shared with you, the only solution the community has found is to reinstall the 90gb game every single time there is an update.
But if you play through Steam, the game immediately updates itself with no issues whatsoever.
XBOX Support team: Thank you Erick for sharing with us the links, we will be reporting this issue to our ranger and Xbox support team to be investigated, please provide us with your gamertag and region to include them in this case.
Me: My gamertag is “XXXXXX” and my region is XXXXXXXXXX.
XBOX Support team: Thank you Erick, we would appreciate as well if you could report the issue from your device following the instructions on this link Xbox Support.
Me: Thank you. I did report the issue that way earlier today. This is the post it created: https://aka.ms/AAk78f2
XBOX Support team: Thank you Erick for submitting the report, we hope the issue gets solved soon and that the game developers address it too. Should you need any assistance with any other concern please don’t hesitate to ask.
Me: I just hope the issue gets a solution as soon as possible. I’ve now heard about other people saying Conan Exiles is not the only game or even software that presents issues like this one. I don’t know much about it since Conan Exiles is the first online game or service that I’ve used that relies on Xbox/Microsoft services. I’ve played lots of online games before, but not through the PC Gamepass. Conan Exiles is the first one and unfortunately the issue that i’ve explained is a major one that needs a solution asap.
XBOX Support team: You are most welcome Erick, if we get request with similar issues we will investigate them as well following the same process taken on your case.
So if anyone else wants to put some pressure on them, you could comment on my Feedback Hub post ( https://aka.ms/AAk78f2 (note that it will open a software only Windows has installed: “Feedback Hub”)), or create a new one following the link they shared (Xbox Support).
I also created a Reddit thread: Reddit - Dive into anything